Green Dot Privacy Policy

Effective Date: March 7, 2025
Version: 1.1

Greendot Privacy Policy

FACTSWHAT DOES GO2BANK DO WITH YOUR PERSONAL INFORMATION?
Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • account transactions and purchase history
  • transaction history

When you are no longer our customer, we continue to share your information as described in this notice.

How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons GO2bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes GO2bank share?Can you limit this sharing?
For our everyday business purposes— such as processing your transactions, maintaining your account(s), responding to court orders and legal investigations, or reporting to credit bureausYes.No.
For our marketing purposes—to offer our products and services to youYes.No.
For joint marketing with other financial companies Yes.No.
For our affiliates’ everyday business purposes— information about your transactions and experiencesYes.No.
For our affiliates’ everyday business purposes— information about your creditworthinessNo.We don't share.
For our affiliates to market to you No.We don't share.
For non-affiliates to market to you No.We don't share.
Questions?Call: (888) 675-2973
What we do
How does GO2bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does GO2bank collect my personal information?

We collect your personal information, for example, when you:

  • open an account or make deposits or withdrawals from your account
  • show your driver's license or provide account information
  • give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?Your choices will apply to everyone on your account
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a common corporate identity of GO2bank (such as our parent bank holding company Green Dot Corporation) and tax processing services companies, such as Santa Barbara Tax Products Group, LLC.
Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • GO2bank does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • GO2bank doesn’t jointly market.
Other Important Information

Depending on where you live, you may have additional privacy protections under state law. We will comply with applicable state laws before sharing nonpublic personal information about you. We may do this by sending a separate notice of those rights to you. For example, if you are a resident of California, Illinois, North Dakota, or Vermont, we will not share with nonaffiliates except for our everyday business purposes or with your consent.

1 Green Dot Bank operates under the following registered trade names: GoBank, Go2Bank, Green Dot Bank, and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage.

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